Frequently Asked Questions
Answers to the most common questions about PSDIGITALS.
General Questions
What is PSDIGITAL?+
PSDIGITAL is a platform that allows users to create, manage, and track QR codes for websites, contact information, documents, Wi-Fi access, social media profiles, and more.
What is a QR code?+
A QR (Quick Response) code is a scannable barcode that instantly directs users to digital content such as websites, contact details, PDFs, videos, or other online resources.
Do users need an app to scan QR codes?+
Most modern smartphones can scan QR codes directly using the built-in camera application.
Dynamic QR Codes
What is a Dynamic QR Code?+
A Dynamic QR Code allows you to change the destination content without creating a new QR code.
What is the difference between Dynamic and Static QR codes?+
| Dynamic QR code | Static QR code |
|---|---|
| Editable after creation | Cannot be edited |
| Supports analytics | No analytics |
| Track scan data | No scan tracking |
| Ideal for businesses | Ideal for permanent links |
Can I edit a Dynamic QR Code after printing it?+
Yes. You can update the destination URL or content at any time without reprinting the QR code.
Will my Dynamic QR Code stop working?+
Dynamic QR Codes remain active as long as the associated account or subscription remains active.
Analytics
What analytics are available?+
Depending on your plan, you may see:
- Total scans
- Unique scans
- Scan locations
- Device types
- Operating systems
- Browser information
- Scan dates and times
Are analytics always 100% accurate?+
Analytics are estimates and may be affected by VPNs, browser privacy settings, ad blockers, and device restrictions.
Account & Billing
Do I need an account to create QR codes?+
Some QR code types may be available without registration, while advanced features require an account.
Can I cancel my subscription anytime?+
Yes. Users may cancel their subscription at any time. Access to paid features remains available until the current billing period ends.
Do you offer refunds?+
Refunds are provided only when required by applicable law or under PSDIGITAL's refund policy.
What payment methods do you accept?+
We accept major credit cards and any additional payment methods displayed during checkout.
vCard QR Codes
What is a vCard QR Code?+
A vCard QR Code allows users to instantly save your contact information to their phone.
What information can be included in a vCard QR Code?+
- Name
- Phone number
- Email address
- Company
- Website
- Address
- Social media links
Can I update my vCard information later?+
Yes, if you use a Dynamic vCard QR Code.
Technical Support
What should I do if my QR code is not working?+
Check:
- The destination link is active.
- The QR code is clear and not damaged.
- The QR code has sufficient contrast.
- Your account or subscription is active.
How can I contact support?+
Email us at psdigitals17@gmail.com.
How quickly will support respond?+
We aim to respond to all support requests within 24–48 business hours.
Business Use
Can I use PSDIGITAL for my business?+
Yes. PSDIGITAL is designed for businesses, marketers, restaurants, retailers, events, and professionals.
Can I use QR codes on printed materials?+
Yes. QR codes can be printed on:
- Business cards
- Flyers
- Brochures
- Product packaging
- Posters
- Menus
- Banners
Is there a limit on scans?+
Scan limits depend on your subscription plan. Details are available on the pricing page.
Can I generate bulk QR codes?+
Yes. Bulk QR code generation may be available on selected plans.
For additional questions, visit PSDIGITAL.ORG or contact psdigitals17@gmail.com.